This Privacy Policy explains how y998 collects, processes, stores, and protects the personal information of players who register and use the y998 online gaming platform at y998.bid. At y998, we take your data seriously — not as a compliance exercise, but because Pakistani players who trust us with their information deserve to know exactly how it is handled. Please read this document in full before registering your y998 account.
Six core principles that define how y998 approaches your personal data — before you read the full legal text below.
y998 does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. Your data is used only to operate the y998 platform and meet regulatory obligations.
All data transmitted between your device and y998 is protected by 256-bit SSL/TLS encryption. Stored personal data and payment records are encrypted at rest using industry-standard cryptographic methods.
Registered y998 players can request access to their data, request corrections, and in certain circumstances request deletion of personal records. Contact y998 support to exercise your data rights at any time.
y998 retains personal data only for as long as is necessary to operate your account and meet legal retention obligations. Data no longer needed for these purposes is securely deleted or anonymised.
y998 shares personal data only with parties that need it to operate the platform — payment processors like JazzCash and EasyPaisa, KYC verification providers, and regulatory authorities as legally required.
In the event of a data security incident that affects your personal information, y998 commits to notifying affected players within a reasonable timeframe and providing guidance on steps you should take to protect yourself.
1.1 The y998 platform at y998.bid is operated by y998 Ltd ("y998", "we", "us", "our"). y998 acts as the data controller in respect of personal data collected from players who register and use the y998 online gaming platform.
1.2 y998 operates as an online gaming platform under an internationally recognised gaming licence framework. As part of our licensing obligations, y998 is required to implement data protection standards that meet or exceed those specified by applicable gaming and data protection regulations.
1.3 Questions relating to this Privacy Policy or the processing of your personal data by y998 may be directed to our support team using the contact details provided in Section 15 of this document.
y998 collects the following categories of personal data from players who register and use the platform. The specific data collected varies depending on the stage of your relationship with y998.
| Category | Data Types Collected | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, CNIC number | Registration & KYC |
| Contact Data | Pakistani mobile number, email address | Registration |
| Financial Data | JazzCash / EasyPaisa / bank account references, deposit and withdrawal history, PKR balance records | First deposit & ongoing |
| KYC Documents | CNIC front and back images, proof of address, source of funds documentation | KYC verification |
| Gaming Data | Bet history, game session records, bonus usage, wagering activity, PSL and cricket betting history | Ongoing platform use |
| Technical Data | IP address, device type, browser fingerprint, operating system, screen resolution, session duration | Every session |
| Communication Data | Support chat logs, email correspondence, SMS verification records | When you contact y998 |
| Preference Data | Responsible gaming settings, marketing preferences, notification settings | Account settings |
3.1 Directly from You. The primary source of personal data held by y998 is information you provide directly — at registration (name, mobile number, date of birth), during KYC verification (CNIC documents, proof of address), when making deposits or withdrawals (payment method references), and when communicating with y998 support via live chat or email.
3.2 Automatically During Platform Use. When you access y998.bid and use any part of the platform, y998's systems automatically collect technical data including your IP address, device identifier, browser type and version, operating system, screen resolution, session start and end times, pages visited, games played, and betting activity. This data is collected via server logs, session tracking, and first-party analytics.
3.3 Via Cookies and Similar Technologies. y998 uses cookies and similar tracking technologies to manage session state, remember your preferences, detect fraud, and improve platform performance. Full details of how y998 uses cookies are set out in Section 10 of this Privacy Policy.
3.4 From Third Parties. In certain limited circumstances, y998 may receive personal data about you from third parties including KYC verification service providers (who confirm the authenticity of documents you submit), payment processors (who confirm transaction status for JazzCash, EasyPaisa, HBL, and UBL transactions), and fraud detection services. This data is received only to the extent necessary to operate the y998 platform safely and in compliance with our licensing obligations.
y998 processes your personal data for the following purposes. Each purpose is tied to a specific lawful basis for processing, as described in Section 5.
y998 processes your personal data only where there is a valid lawful basis to do so. The primary legal bases applicable to y998's data processing activities are:
6.1 y998 does not sell, rent, or trade your personal data to any third party. Data is shared externally only in the following limited circumstances, and only to the extent strictly necessary for the stated purpose:
7.1 The y998 platform serves players primarily in Pakistan, but certain technology infrastructure and third-party service providers may be located in jurisdictions outside Pakistan. As a result, your personal data may be transferred to and processed in jurisdictions other than Pakistan.
7.2 Where data is transferred internationally, y998 ensures that appropriate safeguards are in place to protect your personal data to a standard at least equivalent to the protections described in this Privacy Policy. Such safeguards include contractual data protection clauses with receiving parties and selection of processors in jurisdictions with adequate data protection frameworks.
7.3 By registering and using the y998 platform, you consent to the international transfer of your personal data subject to the safeguards described above.
8.1 y998 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Type | Retention Period |
|---|---|
| Account & Identity Data | Duration of account plus 5 years post-closure (regulatory requirement) |
| KYC Documents (CNIC, proof of address) | 5 years from account closure or last transaction |
| Financial & Transaction Records | 5 years from the date of the transaction (AML obligation) |
| Betting & Gaming History | 5 years from each session date |
| Support Communications | 3 years from the date of the communication |
| Technical / Log Data | 12 months from collection |
| Marketing Preferences | Until you withdraw consent or close your account |
8.2 Upon expiry of the applicable retention period, y998 will securely delete or anonymise personal data such that it can no longer be attributed to any individual player.
y998 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
10.1 y998 uses cookies and similar technologies (local storage, session tokens) to operate the platform. Cookies are small text files placed on your device when you visit y998.bid. They are essential to the functioning of your y998 session.
10.2 Types of Cookies Used by y998:
10.3 You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent you from accessing certain parts of the y998 platform, including the y998 login function. y998 does not use third-party advertising or retargeting cookies.
As a player registered with y998, you hold the following rights with respect to your personal data. To exercise any of these rights, contact y998 support with your account details and the specific right you wish to exercise. y998 will respond within 30 days.
Request a copy of all personal data y998 holds about you, including your account details, gaming history, and KYC records.
Request correction of inaccurate or incomplete personal data held in your y998 account. Certain changes require re-verification of identity.
Request deletion of your personal data where it is no longer needed and y998 has no legal obligation to retain it. Note: regulatory retention obligations may prevent full deletion.
Request that y998 restrict processing of your data in certain circumstances, such as while a dispute about data accuracy is being resolved.
Request your personal data in a structured, machine-readable format where technically feasible and where processing is based on consent or contract.
Object to processing of your data where y998 relies on legitimate interests as the lawful basis, including objection to direct marketing communications at any time.
12.1 Age verification is a mandatory part of the y998 registration and KYC process. Players must confirm their age at registration and provide government-issued CNIC documentation confirming their date of birth before withdrawals are processed. y998 reserves the right to suspend accounts and request additional age documentation at any time.
12.2 Parents and guardians who believe a minor may have registered on y998 should contact our support team immediately. y998 takes underage gambling with the utmost seriousness and will act promptly on any such report.
13.1 y998 may send you promotional communications about bonuses, PSL cricket betting promotions, new games, and other y998 offers via SMS to your registered Pakistani mobile number or via push notification within the platform — but only where you have explicitly opted in to receive such communications.
13.2 You may opt out of marketing communications at any time by: updating your notification preferences in your y998 account settings under Profile → Notifications; replying STOP to any SMS marketing message; or contacting y998 support and requesting removal from marketing lists. Opting out of marketing does not affect transactional messages such as deposit confirmations, withdrawal updates, OTP codes, and security alerts.
13.3 y998 does not share your contact details with third-party marketers and will not send marketing communications on behalf of any third party.
13.4 y998 will not send marketing communications to players who have active self-exclusion, cooling-off periods, or who have been identified as at-risk gamblers. Responsible gaming considerations override marketing activity without exception.
14.1 y998 may update this Privacy Policy from time to time to reflect changes in applicable law, our data processing practices, or the products and services available on the y998 platform. The updated Privacy Policy will be published at y998.bid/privacy-policy with a revised effective date.
14.2 Where changes to the Privacy Policy are material — meaning they affect your rights or the way your data is processed in a meaningful way — y998 will notify registered players via SMS to their registered Pakistani mobile number at least 7 days before the changes take effect.
14.3 Continued use of the y998 platform after the effective date of any Privacy Policy update constitutes your acceptance of the revised terms. If you do not accept the updated Privacy Policy, you must stop using y998 and request account closure before the effective date of the update.
If you have any questions, concerns, or requests regarding this Privacy Policy or how y998 handles your personal data, please contact us through the following channels. y998 is committed to responding to all data-related enquiries within 30 calendar days.
y998 is strictly for adults aged 21 and above. Online gaming involves real financial risk. Please set limits and play responsibly within your means.
y998 is Pakistan's most trusted online gaming platform — cricket betting, live casino, 500+ slots, all in PKR. Your data is encrypted, never sold, and handled with the care it deserves. Sign in and start playing.